Your personal information matters to us. This privacy policy clearly explains how jile live collects, uses, and protects your data.
Your privacy is our priority. Any information you provide while using the jile live platform is stored with the highest level of security. Reading this document will give you a clear picture of exactly how your data is handled.
This privacy policy applies to all services, websites, and mobile applications under the jile live platform. It explains how jile live collects, uses, stores, and, where necessary, shares your personal information with third parties.
By registering on jile live or continuing to use the platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please stop using the platform and let us know at support@jilelive.com.
This privacy policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards. jile live is committed to full transparency — this document contains no hidden information, and everything is stated plainly and directly.
📌 This privacy policy should be read alongside jile live's Terms & Conditions. The two documents complement each other.
Under jile live's privacy policy, we only collect data that is genuinely necessary to deliver our services and manage your account. We collect information through three main sources.
| Data Types | What's Included | Why It's Needed |
|---|---|---|
| Identity Information | Name, mobile number, date of birth | Account Registration & Verification |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, browser type, device information | Security & Fraud Prevention |
| Gaming Information | Betting history, game preferences, session duration | Service Improvement |
| Contact Information | Support chat and complaint records | Customer Support |
Jile live does not actively collect your National ID number, passport number, or any other government-issued identification — unless specifically required during a verification process and voluntarily provided by you.
The guiding principle of jile live's privacy policy is simple — data we collect is used only for specific, stated purposes. We never use your information for anything beyond what is necessary.
You can opt out of promotional messages at any time — just let our support team know. However, important account-related messages cannot be turned off, as they are essential for your security.
Jile live only retains your data for as long as it is needed. Retention periods vary depending on the type of data and the purpose it serves. The main categories and their respective retention periods are outlined below.
Once the retention period ends, your data is securely deleted or anonymized so that no one can use it to identify you afterward.
Jile live does not sell your personal data to any third party. However, in certain limited circumstances, it may be necessary to share some information. Those circumstances are clearly outlined in this privacy policy.
Outside of the cases listed above, jile live does not share your data with anyone. Your information is never used for advertising, marketing, or any other commercial purpose.
🔒 jile live never sells your data. This is the most fundamental promise in our privacy policy.
Jile live's website and app use cookies and similar technologies to enhance your browsing experience and make the platform faster and more responsive.
You can delete cookies or block new ones at any time through your browser settings. Keep in mind that disabling essential cookies may cause some jile live features to stop working properly.
Under jile live's privacy policy, you have certain important rights over your personal data. These rights are detailed below.
To exercise any of the rights above, email us at support@jilelive.com. We will respond to your request within 30 business days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will explain why.
Jile live is an adults-only gaming platform. No one under the age of 18 is permitted to use this platform. We do not knowingly collect or store any personal data from minors.
If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child is using this platform, please contact us right away at support@jilelive.com.
⚠️ The minimum age to use jile live is 18. We verify date of birth at registration to confirm your age.
A core part of jile live's privacy policy is protecting your information from unauthorized access, alteration, or destruction. To achieve this, we employ a multi-layered security framework.
That said, no one can guarantee absolute security on the internet. While jile live applies the highest level of technical protection available, keeping your password confidential and reporting any suspicious activity promptly are equally important.
For any questions, complaints, or comments about this privacy policy, please reach out to us through any of the channels below.
Jile live may update this privacy policy at any time. For significant changes, we will notify you in advance via email or through the platform. Continued use of the platform after a policy update will be considered acceptance of the revised terms.
The "Last Updated" date at the top of this page always reflects the most recent revision. To request a copy of an older version, email support@jilelive.com.
At jile live, our privacy policy isn't just words on a page — it's enforced at every level through both technology and policy.
All data transmissions are secured with industry-standard 256-bit SSL encryption — the same technology used in the banking sector.
Jile live never sells your personal data to third parties. No information is shared with advertisers or marketing agencies — that is a core commitment we stand by.
You can view, correct, or request deletion of your data at any time. Full control over your information always remains with you.
No data is held longer than necessary. Once the retention period expires, information is automatically deleted or anonymized.
Jile live's privacy policy is written in plain, accessible language so you can understand it easily. No real information is hidden behind complex legal jargon.
All data privacy complaints receive a response within 30 business days. Our support team is always here to help.
You have full control over your data. Any of the rights below can be exercised at any time.
You may request access to the information we hold about you at any time.
You may request corrections to any inaccurate or incomplete information.
Request deletion of your data, subject to applicable conditions being met.
You may request that we stop using your information for specific purposes.
Request a copy of your data to keep for your own records.
You may object to the use of your data for specific purposes.
Your data is completely safe at jile live. Register today and join Bangladesh's most trusted gaming platform.